Frequently Asked Question's

+ What is a telemedicine or a cyber-visit?

A cyber-visit, also known as telemedicine, is a visit between a client and a provider over a video or phone. There are technical and legal differences between an in person visit and a cyber visit. First of all, if your doctor hasn't seen you in person, then according to some state laws and insurance rules they can't officially be your doctor. They will be a 'consultant' and will be giving you advice and recommendations, not treatment plans and prescriptions. Also, since they can't perform a physical exam, they legally can't diagnose you (this is changing with video in some areas). And depending on your state, they may not be able to order labs for you. Sometimes, they will have to work with other doctors for the labs and physical exam but it is rarely a problem.

We are in the midst of all of these rules changing, as primary care family practice doctors are becoming more in-demand and technology is making telemedicine more possible.

+ Do you take insurance?

I am considered an out-of-network provider by most insurance companies. This means that the majority of clients who have insurance are eligible to be reimbursed a significant portion of my fee. If your insurance plan covers out of network naturopathic care, you'll get reimbursed for services at the out of network rate once you've met your out of network deductible for the year. HSA plans can also frequently be used to get reimbursement. .

Many of my clients prefer to work with a doctor outside of their insurance plan for a variety of reasons, such as:

* You enjoy a much greater degree of privacy and confidentiality, as I am not required to share as much of your personal information and history with the insurance companies.

* You are not limited to only a certain number of sessions, or certain treatment protocols that are determined by the insurance companies in order to tightly control their costs.

* Because you are working directly and privately with me, we can decide together on the methods we will use, and the length of time we will work together, rather than having these decisions made by a third party.

+ How do I know if I will be reimbursed by my insurance company?

To determine if you will be reimbursed for my services by your insurance, the first thing you should do is call them. Check your coverage carefully and make sure you understand their answers. Determining if you will be reimbursed is your responsibility, prior to beginning treatment.

Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:

* Do I have naturopathic insurance benefits?

* What is my deductible and has it been met?

* How many appointments per year does my health insurance cover?

* What is the coverage amount per appointment?

* Are there any other restrictions I should know about?

+ Do you offer reduced fee?

Reduced fee services are available on a limited basis. Please ask if you feel that the fees will prohibit you from seeking care.

+ What forms of payment do you accept?

Cash, check and all major credit cards are accepted for payment.

+ How do I schedule?

Request an appointment online.

+ Cancellation Policy

If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the appointment.