Wellness Operations & Client Success Coordinator

Do you light up when you connect with people?
Do you believe health impacts every area of life—and love being part of something meaningful?
Do you thrive in small teams where your work actually matters?

If so, keep reading >>> Please read this entire page before applying!

Part-Time (30–35 hrs/week) | Virtual | 1–2 In-Person Events Per Year

About the Role

We are a growing wellness practice focused on helping people truly transform their health through structured programs, education, and personalized care. We are looking for a Wellness Operations & Client Success Coordinator to join our team and play a key role in supporting both our clients and the day-to-day operations of the business.

This role combines client success, program coordination, enrollment support, and operations. It is a great fit for someone who is organized, proactive, enjoys working with people, and wants to be part of a mission-driven, growing business doing meaningful work.

This is not just an administrative role. This is a coordinator/ownership role for someone who wants to take responsibility, grow with a company, and be part of work that genuinely changes people’s lives.

What the Role Includes

Client Success & Experience

  • Supporting current clients with scheduling, communication, and program coordination

  • Helping ensure clients feel supported, organized, and well cared for throughout their time in our programs

  • Assisting with onboarding new clients and keeping client systems and communication organized

Enrollment & Prospective Clients

  • Communicating with prospective clients who are interested in our programs

  • Answering questions and helping guide prospective clients through the enrollment process

  • Following up with prospective clients and helping them take the next step when appropriate

Operations & Program Coordination

  • Supporting the day-to-day operations of the business

  • Coordinating program logistics, webinars, and events

  • Ordering supplements and helping manage program materials and systems

  • Helping create and improve systems and processes as the business grows

Administrative & Organizational Support

  • Maintaining organized systems and records

  • Supporting projects and business tasks as needed

  • Helping ensure things run smoothly behind the scenes

This is a coordinator/ownership role, not just a task-based administrative role. The person in this position will be expected to take ownership of responsibilities, help solve problems, and help the business and client experience run smoothly.

This Role Is a Great Fit for Someone Who:

  • Enjoys working with people and is warm, professional, and a strong communicator

  • Is highly organized and enjoys creating order, systems, and smooth operations

  • Takes ownership and follows things through rather than waiting to be told what to do

  • Is proactive, resourceful, and enjoys problem-solving

  • Is comfortable talking with prospective clients and helping people take the next step in their health journey

  • Has a growth mindset and is open to feedback and learning

  • Wants meaningful work and enjoys helping people improve their lives and health

  • Wants to grow with a small business and take on more responsibility over time

  • Is looking for a long-term role, not a short-term position

  • Values health and believes that improving health can change people’s lives

This Role Is NOT a Good Fit for Someone Who:

  • Is looking for a short-term or temporary position

  • Has multiple other jobs or commitments that would compete with this role

  • Is uncomfortable talking with people or being in a client-facing role

  • Is uncomfortable with people making a financial investment in their health programs

  • Prefers to only be given tasks and not take ownership of outcomes

  • Needs very close supervision to stay on track

  • Is looking for a purely administrative or behind-the-scenes role

  • Is not interested in personal or professional growth

Position Details

  • Job Type: Part-time, 30–35 hours per week

  • Location: Primarily virtual, with 1–2 in-person team meetings or weekend events per year

  • Work Hours: Must be available during Pacific Time business hours for client and team communication, with some flexibility in scheduling administrative work hours

  • Start Date: April 2026

  • 90-day introductory period to ensure mutual fit

Compensation & Growth

  • $22–26 per hour (depending on experience)

  • Monthly bonus tied to performance and business growth

  • Opportunity for increased compensation and responsibility as the role grows

  • Opportunity for the role to grow over time for the right person

Benefits & Work Environment

  • 10 days paid time off per year

  • 5 paid holidays per year

  • Primarily virtual work environment

  • Flexible scheduling for administrative tasks

  • Paid training and professional development

  • Access to business coaching and training resources

  • Participation in our wellness program

  • Direct mentorship and close collaboration with the owner

  • Opportunity to attend 1–2 in-person team trainings or events per year

We are a small, growing, mission-driven business. This role is best suited for someone who enjoys a more entrepreneurial environment, is comfortable with growth and change, and wants to take ownership and grow with a company over time. You do not need a healthcare background for this role, but you do need to believe in the mission of helping people improve their health and be excited to be a part of meaningful work.

How to Apply

To apply, please email to hello@drjessica-nd.com:

  1. Your resume

  2. A short video (2–3 minutes) answering the following:

    • Why this role interests you

    • Why you think you would be a good fit for this role

    • What meaningful work means to you

    • What your favorite healthy snack is

We are a small, mission-driven team and are intentional about who joins us.

Please apply only if this role genuinely excites you.